Wholesale Policy
Wholesale Program Terms
Wholesale Bulk Program — For Canadian Small Businesses
This program is designed for Canadian retailers, cafés, health food stores, and distributors who want to stock Dark Harbour Certified Organic Dulse. It is not a discount program for individual or personal-use orders — see eligibility below.
Program Options
• *12-Pack* — 1 case containing 12 × 56 g pouches of Dark Harbour Certified Organic Whole Leaf Dulse
• *48-Pack* — 4 cases (48 × 56 g pouches total)
• *Custom Bulk Orders* — Need more than a 48-pack? Contact us directly for a custom quote and shipping estimate.
Who This Program Is For
• Available to *registered Canadian businesses only*. We currently ship within Canada only — no international or U.S. orders through this program.
• This program is limited to businesses that *have ordered from us before*. Because we don’t offer returns on bulk orders, we require a prior order — such as a retail-size pouch through our main shop — before a business qualifies for the bulk program.
• By placing a bulk order, you confirm you are purchasing as a business for resale, not for personal use.
Shipping
• Orders are processed and shipped on a *weekly schedule, with your order leaving our facility within **5 business days* of purchase confirmation.
• Shipping is Canada-wide only, at a flat, affordable rate for both pack sizes.
• Because we operate out of Grand Manan Island, shipping can occasionally be delayed by weather or ferry service disruptions. We’ll notify you if this affects your order.
Returns & Refunds
• Due to the nature of bulk/wholesale ordering, *we do not accept returns or offer refunds* for change of mind or unsold inventory.
• If your order arrives *damaged in transit*, please contact us within 48 hours of delivery with photos, and we’ll review for a replacement or credit.
Storage & Shelf Life
• Each pouch carries a best-before date and is naturally shelf-stable when stored in a cool, dry place. Freezing extends freshness further.
• Once delivered, proper storage and handling of the product is the responsibility of the purchasing business.
Payment & Orders
• Full payment is required at the time of purchase.
• Orders cannot be modified or cancelled once processing has begun.
• Pricing for this program may change for future orders; the price at checkout is locked in for your current order.